Course Information

Introduction

Operations Management – Resources provides practical methods for planning, allocating, and managing the people, equipment, materials, facilities, and financial resources required to achieve operational objectives. Effective resource management ensures that organisations can meet customer demand while controlling costs, maintaining quality, and improving productivity. Success depends on balancing available resources with operational priorities in a structured and measurable way.

This five-day course develops practical skills in resource planning, capacity management, workload balancing, utilisation analysis, and operational decision-making. Participants will work through realistic operational scenarios to improve resource allocation, increase efficiency, reduce waste, and support continuous operational performance across manufacturing and service environments.

Objectives

1. Plan and allocate operational resources effectively to meet production and service requirements.
2. Measure resource utilisation and identify opportunities to improve efficiency, productivity, and cost performance.
3. Apply capacity planning and workload balancing techniques to optimise operational performance.
4. Manage people, equipment, materials, and facilities using practical operational planning methods.
5. Develop resource management plans that support continuous improvement, operational resilience, and organisational objectives.

Who Should Attend?

1. Operations Managers responsible for resource planning and operational performance.
2. Production Managers and Plant Supervisors managing people, equipment, and manufacturing resources.
3. Service Delivery Managers responsible for operational capacity and workforce planning.
4. Operations Analysts and Business Analysts supporting operational planning and performance measurement.
5. Continuous Improvement, Lean, and Operational Excellence professionals involved in resource optimisation initiatives.

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Post-assessment
If Applicable:
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Daily Agenda

Daily Schedule (Monday to Friday)
- 09:00 AM – 10:30 AM Technical Session 1
- 10:30 AM – 12:00 PM Technical Session 2
- 12:00 PM – 01:00 PM Technical Session 3
- 01:00 PM – 02:00 PM Lunch Break (If Applicable)
- Participants are expected to engage in guided self-study, reading, or personal reflection on the day’s content. This contributes toward the CPD accreditation and deepens conceptual understanding.
- 02:00 PM – 04:00 PM Self-Study & Reflection

Please Note:
- All training sessions are conducted from Monday to Friday, following the standard working week observed in the United Kingdom and European Union. Saturday and Sunday are official weekends and are not counted as part of the course duration.
- Coffee and refreshments are available on a floating basis throughout the morning. Participants may help themselves at their convenience to ensure an uninterrupted learning experience Provided if applicable and subject to course delivery arrangements.
- Lunch Provided if applicable and subject to course delivery arrangements.